Trekyoo Privacy Policy | Personal Information & Data Protection

Trekyoo Privacy Policy

At Trekyoo, we respect your privacy and are committed to protecting the personal information you share with us while browsing our website or placing an order.

Information We Collect

We may collect information needed to process orders and provide support, including:

• Name, email address, phone number, shipping address, and billing address.
• Order details, product preferences, payment status, and delivery information.
• Website usage information such as pages visited, device type, and basic analytics data.

How We Use Your Information

We use customer information to:

• Process, ship, and deliver orders.
• Provide order updates, tracking details, and customer support.
• Handle returns, exchanges, refunds, and store credit requests.
• Improve our website, products, and shopping experience.
• Send promotional messages only where permitted or consented.
• Prevent fraud, misuse, and unauthorized transactions.

Payment Security

Payment details are processed through secure payment providers. Trekyoo does not store complete card or sensitive payment information on its own servers.

Data Sharing

We may share necessary information with trusted service providers such as payment gateways, courier partners, Shopify, analytics tools, and customer support tools only for order processing, delivery, support, and business operations.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal and business record requirements.

Marketing Communication

You can opt out of promotional communication at any time by following the unsubscribe option where available or contacting our support team.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

• Email: contact@trekyoo.com
• Phone: +91 6297221274
• Instagram: @trekyoo.com
• Support hours: Monday–Saturday, 10 AM–6 PM