Trekyoo Terms & Conditions | Store Use, Orders & Purchases

Trekyoo Terms & Conditions

These Terms & Conditions apply when you access trekyoo.com, browse our products, or place an order from Trekyoo. By using our website, you agree to these terms.

About Trekyoo

Trekyoo is an online men’s fashion brand in India offering products such as jeans, cargo pants, cargo joggers, and other fashion essentials.

Use of Website

• You agree to use our website only for lawful purposes.
• You must not misuse the website, attempt unauthorized access, or interfere with normal store operations.
• Product information, images, content, and branding belong to Trekyoo or its respective owners.

Product Information

We try to keep product descriptions, images, sizes, colors, and prices accurate. However, slight color differences may occur due to screen settings, lighting, or photography. Product availability may change without prior notice.

Pricing & Payments

• All prices are shown in Indian Rupees unless stated otherwise.
• Prices may change without prior notice.
• Orders must be paid through the available payment options at checkout, including COD where available.
• If a pricing or technical error occurs, Trekyoo may cancel or correct the order after informing the customer where required.

Order Acceptance

Placing an order does not guarantee acceptance. We may cancel or refuse an order due to stock issues, payment failure, serviceability problems, suspected fraud, incorrect details, or operational reasons.

Shipping & Delivery

Shipping and delivery are handled according to our Shipping Policy. Delivery timelines may vary depending on courier serviceability, customer location, and external delays.

Returns & Exchanges

Returns and exchanges are handled according to our Return Policy. Customers should check eligibility, time limits, product condition requirements, and reverse pickup charges before requesting a return or exchange.

Customer Responsibility

• Please provide accurate name, phone number, address, and order information.
• Please check size, product details, and policy information before placing an order.
• Returned products must be unused, unwashed, and sent with original tags and packaging where applicable.

Limitation of Liability

Trekyoo is not responsible for indirect, incidental, or consequential losses from use of the website or products. Our maximum liability is limited to the amount paid for the relevant product, where applicable.

Governing Law

These terms are governed by applicable laws of India. Any disputes will be handled under the relevant jurisdiction applicable to Trekyoo’s business location in West Bengal, India.

Changes to Terms

Trekyoo may update these Terms & Conditions from time to time. The latest version will be available on this page.

Contact Us

• Email: contact@trekyoo.com
• Phone: +91 6297221274
• Instagram: @trekyoo.com
• Support hours: Monday–Saturday, 10 AM–6 PM